IAN SIMPSONN. IRELAND
Hi All. Just returned from another great holiday in Majorca`s best hotel. It was great to see all the regulars and make some new friends. As usual the staff are brilliant, especially Carlos at the bar, Javier in the resturant and Keith at reception. The weather was fantastic and I`m already looking forward to returning in October. Hasta luego! BIG IAN and LESLEY.
Sent on 27/07/2008john mccollscotland
looking forward to seeing all the great staff in august another great holiday booked roll on august looking forward to meeting all the regular friends we have made there over the years great hotel in every way spot on john and isobel mccoll see you keith tnen
Sent on 01/07/2008john neeshamengland
just got back from son matias after a cruise round the med.
on arrival at hotel we recieved our cards and noticed they were plain cards and we were put on floor 6 .
i pointed this out and said this was our 7th time and we were vip guests and i was told that we should have notified hotel that we were arriving.
we were offered room 115 the worst room in hotel has i pointed out.
all details are held in data base but the onus is on the guest to inform hotel.
quite a few people had same problem on arrival.
hotel states it has been refurbished on entering nothing had changed in the reception area or bar area seats were well worn and coming apart when you sat on them in bar area.this could do with change.
you cannot get to bar for people sitting at bar or standing and these people seem to do nothing but talk loudly when people are trying to listen to turn.
turns were fair bit we were only there for 1 week.
rooms have been giving a makeover and are allright.
there seems to be a shortage of staff in all areas.
we are back in september for a week and hope things are better as there seemed to be a different atmosphere than other times. we are thinking what to do for 2009 holidays.
Sent on 28/06/2008SARAHN I
Hi Everyone
looking forward to seeing you all in sept hi carlos hi bernie and keith
can not wait to see the changes at the hotel
Sent on 26/06/2008




